We want you to be fully satisfied with every item that you purchase from Mutts & Co. If for any reason you are not satisfied with any item, please return it to us within 30 days from the purchase date for a full refund or credit to your account. Items returned without original receipt will receive store credit. We cannot accept damaged or soiled items, and for health reasons returns on grooming items, beds, and carriers. Mutts & Co reserves the right to refuse any return at our discretion. SALE ITEMS: All sale items are non-returnable and non-refundable.